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Customer Relationship Management | CRM | Masterclass by Dr Prem
Customer Relationship Management (CRM)
Introduction to CRM
Understanding Your Customers
Customer Management from the CRM Perspective
CRM Tools and Technologies
Sales and Marketing Integration
Customer Service Excellence Through CRM
Data Analytics and Reporting
Multichannel CRM
Advanced CRM Integration
Challenges and Solutions in CRM Implementation
The Future of CRM and the Integration of AI and Machine Learning
Customer Management from the CRM Perspective
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