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Customer Service For Wellness Resorts | Course | Masterclass by Dr Prem
Customer Services in Wellness Resort
Introduction to Wellness Resorts -Definition, Concept, and Trends
Understanding Customers’ Needs and Expectations In Wellness Resorts
Effective Communication
Building a Customer-Centric Culture
Service Standards and Quality Assurance
Personalization in Guest Services
Handling Guest Complaints and Feedback
Wellness Resort Facilities and Amenities
Creating Memorable Experiences
Sustainability and Ethical Practices
Essential tips for customer service in wellness resorts
Assignment
Service Standards and Quality Assurance
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