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Customer Service For Wellness Resorts | Course | Massterclass by Dr Prem

Enhance guest experiences and elevate your resort's success with Dr. Prem's Customer Service for Wellness Resorts course.

Example Curriculum

  Customer Services in Wellness Resort
Available in days
days after you enroll
  • Introduction to Wellness Resorts -Definition, Concept, and Trends
  • Understanding Customers’ Needs and Expectations In Wellness Resorts
  • Effective Communication
  • Building a Customer-Centric Culture
  • Service Standards and Quality Assurance
  • Personalization in Guest Services
  • Handling Guest Complaints and Feedback
  • Wellness Resort Facilities and Amenities
  • Creating Memorable Experiences
  • Sustainability and Ethical Practices
  • Essential tips for customer service in wellness resorts
  • Assignment


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Courses: 126 Coaching: 1

$199

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